Privacy Policy

Pure Wash Exterior Cleaning
ABN: 65946431382

Effective Date: 01/01/2026

Introduction

Pure Wash Exterior Cleaning ("we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, store and disclose your personal information.

What Information We Collect

We may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Suburb or location details

  • Property details relevant to quoting

  • Any information you provide via our website forms, social media lead forms, email, phone, or SMS

We do not collect sensitive information unless required and provided voluntarily.

How We Collect Information

We collect information when you:

  • Submit a contact form on our website

  • Complete a Facebook or Instagram lead form

  • Contact us by phone, email, or SMS

  • Engage with our advertisements

  • Request a quote or service

Some information may also be collected automatically through cookies and tracking tools (see Section 7).

How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Provide quotes

  • Deliver services

  • Communicate regarding bookings

  • Send invoices

  • Improve our marketing and advertising

  • Comply with legal obligations

We do not sell your personal information.

Disclosure of Information

We may disclose your information to:

  • Service providers who assist in operating our business (e.g., accounting software, CRM systems)

  • Advertising platforms such as Meta (Facebook/Instagram) and Google for marketing and analytics

  • IT and website hosting providers

  • Government or regulatory authorities where required by law

These third parties are required to handle your information securely.

Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

Information may be stored:

  • On secure cloud-based systems

  • Within Meta and Google advertising platforms

  • In accounting or business management software

While we take reasonable precautions, no system can guarantee complete security.

Cookies & Tracking

Our website may use cookies and tracking technologies (including Meta Pixel and Google Analytics) to:

  • Measure website traffic

  • Improve user experience

  • Optimise advertising performance

You can disable cookies through your browser settings.

Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Pure Wash Exterior Cleaning
Email: purewashh@gmail.com
Phone: 0431 557 299
Website: https://www.purewashexteriorcleaning.com.au

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.